Privacy terms
This document hereby establishes the privacy terms of Kaamos, which also form an integral part of the contracts entered into between you and Kaamos.
These privacy terms describe how Kaamos processes your personal data (incl. collection, use, disclosure, retaining, transfer, deletion, etc.) and informs you of your rights as a data subject.
Kaamos processes personal data in accordance with applicable legislation, incl. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (hereinafter referred to as the General Data Protection Regulation, GDPR). In matters not regulated by these privacy terms, Kaamos is guided by the applicable legislation.
Please thoroughly examine the privacy terms before providing data to Kaamos, using its services or entering into contracts.
1. Who processes your personal data?
2. What kind of personal data does Kaamos process?
3. How does Kaamos collect personal data?
4. How and why does Kaamos process personal data?
5. Who does Kaamos forward your personal data to?
6. What are your rights regarding the processing of your personal data?
1. Who processes your personal data?
Kaamos Kinnisvara AS, Kaamos Ehitus OÜ and the Developer are jointly responsible for processing your personal data. The Developer is one of Kaamos’ real estate companies which is in charge of developing a specific project. You can find more detailed information concerning the aforementioned real estate companies of Kaamos HERE.
If you cannot find an answer to questions related to the protection of your personal data in these privacy terms, please contact Kaamos using the following contact details:
Aktsiaselts Kaamos Kinnisvara
e-mail: info@kaamos.ee
telephone: +372 663 0300
2. What kind of personal data does Kaamos process?
2.1 Identification data: first name, surname and personal identification code.
2.2 Contact details: e-mail, telephone number, postal address, etc.
2.3. Data concerning the preferences of customers requesting an offer: size of household, preferred language of communication, current place of residence, most important interests and other data gathered when communicating with the customer.
2.4 Transaction data: data included in the notarial contract to be entered into with Kaamos and data concerning the interior decoration solutions selected by the customer.
2.5 Data related to warranties: warranty terms, defects and works completed.
2.6 Digital data: cookies, log information, web notes, etc.
3. How does Kaamos collect personal data?
3.1 Kaamos collects personal data which:
• you enter on Kaamos’ websites or other IT solutions in use (e.g. management programs);
• you forward to Kaamos by e-mail, phone or using another means of communication, incl. social media;
• you provide to Kaamos’ cooperation partners and other third parties (incl. notaries) who have the right to forward data to Kaamos;
• you provide to Kaamos verbally at a meeting in the office, on customer days or at other events.
4. How and why does Kaamos process personal data?
4.1 Kaamos processes your personal data to prepare, enter into and execute contracts and settle potential disputes arising from contracts. Kaamos collects and processes your data above all for the purpose of entering into and executing real estate sale contracts.
4.2 When preparing the contracts, Kaamos collects your identification data and contact details as well as data concerning your preferences in order to make an offer most suitable for you. When a specific property has been selected and an agreement has been reached, Kaamos forwards the data to the notary in charge of the entry into the sale contract in order to have the contract prepared.
4.3 When the sale contract has been entered into, Kaamos has the right to forward your personal data to companies involved in construction (incl. the selection of interior decoration solutions, etc.) and companies providing administration and maintenance services for immovable properties in order to enable them to provide real estate-related services to you. In addition, Kaamos processes your personal data in connection with warranty works (collection and administration of notices, carrying out the works) and may forward them to partners carrying out warranty works, where necessary.
4.4 Kaamos processes your personal data to make offers to you. If you have provided personal data to Kaamos, you can grant Kaamos the right to send you information concerning its products and services which are similar to those you have previously expressed interest in (direct marketing). If you wish to receive direct marketing offers from Kaamos, you can give your consent when forwarding data on Kaamos’ websites. Granting consent is voluntary and you have the right to withdraw your consent at any time. In this case, we will stop processing your data from the moment you withdraw your consent.
4.5 Kaamos may also process your personal data in other instances on the basis of consent. The purpose of processing is specified during the process of granting consent. Consent granted for processing is voluntary and you have the right to withdraw your consent at any time in every instance.
4.6 Kaamos processes your personal data to perform obligations arising from legal acts. The obligations primarily arise from the General Data Protection Regulation, the Personal Data Protection Act, the Law of Obligations Act and other applicable legal acts. For example, Kaamos has tax reporting and accounting obligations, for the performance of which your personal data are processed and used. This may include forwarding your personal data to tax authorities and other authorities as well as auditors.
4.7 Kaamos processes your personal data due to its legitimate interest, including in the interests of its business activities and security (detection and prevention of fraud, malware prevention). For example, Kaamos has a legitimate interest in retaining your transaction data during the limitation period for claims arising from the contract to protect its rights.
4.8 Kaamos will ensure the processing and retention of your data on the territory of the European Union. Kaamos ensures the comprehensive and adequate protection of your personal data.
4.9 Proceeding from legislation, Kaamos has both the right and obligation to retain collected personal data. Kaamos never retains personal data for longer than necessary to meet its obligations, unless you have consented to further retainment and processing of your data. Kaamos generally retains your personal data for up to 10 years. Data in accounting documents are retained for seven years as required by law. If Kaamos submits the personal data to another controller (e.g. to a provider of real estate management services), the recipient of the data will determine the terms of retention.
5. Who does Kaamos forward your personal data to?
5.1 Kaamos discloses personal data only to the extent and in the form required for meeting the objectives listed in the privacy terms, including preparing and executing contracts entered into with you and making offers to you.
5.2 As has been mentioned above, various Kaamos real estate companies are jointly responsible for processing your data. Kaamos Kinnisvara AS processes data mainly for the purposes of general customer management. Kaamos Ehitus OÜ processes data in connection with construction and warranty works. The Developer primarily processes data related to the sale transaction and the preparation thereof. In order to meet their objectives and offer you the best services, Kaamos real estate companies forward your data to one another, but only if it is necessary for meeting the objectives described in the privacy terms.
5.3 Kaamos forwards the data for entry into sale contracts to the notary, and to companies providing administration and maintenance services for immovable properties and carrying out warranty works once the sale contract has been entered into. Kaamos may disclose personal data to processors who need access to the data in order to be able to provide services to Kaamos (e.g. cooperation partners providing various management programs).
5.4 Kaamos is also obliged to disclose personal data if it has an obligation to do so under the law (e.g. to disclose personal data to authorities upon their lawful request).
6. What are your rights regarding the processing of your personal data?
6.1 If you do not wish to receive direct marketing offers, you have the right to give a relevant notification to Kaamos at any time. Kaamos complies with your demand within a reasonable period of time. More detailed information concerning the cancelling of direct marketing offers is provided with the offers.
6.2 You have the right to receive information concerning the personal data processed by Kaamos, as well as their purpose of use, types and sources. You also have the right to receive copies and extracts from the processed personal data. You have the right to demand the correction or supplementing of your data if it becomes evident that the processed data are incorrect or incomplete.
6.3 You have the right to request the transfer of personal data being processed. The data will be submitted to you via e-mail in a machine-readable file. You are also entitled to request the transfer of the data being processed to another controller.
6.4 You have the right to demand the deletion of data unless the right and obligation to process data arises from legislation. The processing of personal data will not be stopped if it would be in contradiction with the obligation to process personal data or there is another basis for continuing processing. It is also important to note that stopping the processing of personal data may prevent the provision of services to you. Above all, you have the right to demand to stop the processing of personal data and the deletion of data if:
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- personal data are no longer required for the purpose for which Kaamos processed them;
- you withdraw the consent given for processing and there are no other legal grounds for the processing of personal data;
- you file a complaint against the processing of personal data and there are no predominant legitimate reasons for processing;
- personal data have been processed illegally;
- personal data must be deleted in order to perform a legal obligation.
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6.5 Kaamos will respond to any filed complaints and claims within one month at the latest.
6.6 Kaamos maintains a balance with your rights and freedoms when processing your personal data. If you are of the opinion that your rights have been violated when processing your personal data or you want Kaamos to stop processing your personal data, please contact us and we will try to resolve disagreements by means of negotiations. You have the right to address the Data Protection Inspectorate (www.aki.ee) or a competent court in the event of disputes.
Kaamos reserves the right to amend the privacy terms. The terms and conditions provided herein will be amended above all (but not exclusively) in order to comply with legislation related to data protection. The updated privacy terms are always available on Kaamos’ website.
These privacy terms have been published as of 22 October 2020.